COVID-19 | Operational Details and FAQ

COVID-19 Testing Partners

Need a COVID-19 PCR test for your trip or simply looking to confirm you are COVID-19 free?
As a Blue Air customer, you can take a COVID-19 test with a special discounts.
Follow the link to schedule COVID-19 test at one of our partners,
benefit from better price and travel to your next destination without any worries:

Travel useful links

We advise you to check only official informations regarding travel restrictions and documents necessary for travelling into the specific countries. These informations must be verified before the flight, according to the local authorities and the Foreign Ministries of each state, in order to not have any issues upon your arrival. 

You can visit the official website of the European Union on travel restrictions, as well as the IATA website

Please always check the travel restrictions and conditions with the authorities of the country you are traveling to and on the website of the Romanian Ministry of Foreign Affairs: https://mae.ro/

 Cancelled flights and refunds

If your flight has been canceled and you have booked the flight through Blue Air (Customer Service or www.flyblueair.com), the following procedures apply:

✔ Rebooking

You can change the flight date on the same route, free of charge, by accessing the official Blue Air page in the Status section Reservation.

✔ Blue Wallet

If you have not changed your flight date, it can be credited instantly to Blue Air Wallet in the Booking Status.

The amounts in the Blue Air wallet can be used for future purchases of Blue Air products.

✔ Reimbursment

Upon request, the full amount of the reservation can be refunded in cash to the payment method used to purchase the ticket.

The fastest way to recover your amount is to refund the amount in Blue Wallet and you can reuse it on other flights.

If you have any other questions please contact our Customer Support: https://help.flyblueair.com

COVID-19 Testing Partners

Need a COVID-19 PCR test for your trip or simply looking to confirm you are COVID-19 free?
As a Blue Air customer, you can take a COVID-19 test with a special discounts.
Follow the link to schedule COVID-19 test at one of our partners,
benefit from better price and travel to your next destination without any worries: